As an Amazon Associate, we earn from qualifying purchases.
If you are trying to understand how to cancel an Adobe subscription without losing money? Then you are in luck. In case you have finished your creative project or just want to stop Adobe recurring charges, cancelling the Adobe plan can be very confusing.
You have to understand what to expect, the type of subscription you have, and applicable cancellation fees for early termination.
In this guide, you will learn all you need to know about Adobe subscriptions and how to dodge those sneaky cancellation fees.
5 steps How to Cancel an Adobe Subscription
- On your browser, open the Adobe account’s plan page and log in to your account.
- You will see all products subscribed to. Find the product you need canceled. Choose a managed plan.
- Click Cancel your plan. If you can not see this button, it means payment is still processing, so wait.
- A list of what you will lose upon cancellation appears. Choose to continue cancellation.
- A window appears showing any refunds you get after cancellation, alternate Adobe’s offers and packages if you want to change. Scroll to the bottom and choose Confirm cancellation.
That is it. Your Adobe subscription is cancelled. You will receive an email confirming this status.
What Is an Adobe Subscription?
Unlike older versions that only needed a one-off purchase and serial number, new Adobe versions under the Software-as-a-Service (SaaS) model need you to subscribe to a paid monthly subscription.
It is a recurring payment plan that allows you access and usage capability to the Adobe Creative Suite. You will access Photoshop, Illustrator, After Effects, and more.
This model ensures prompt customer support and quick updating of your applications. However, continuous use can prove to be quite pricey. Cancellation is common, especially for those who do not use the applications regularly.
Common Adobe Subscription Plan Types
Adobe offers different types of plans based on your unique requirements. You can have individual plans, student and teacher plans, team plans, and enterprise plans. Understanding your plan type is important because each of them has different cancellation steps and refund policies.
Individual plans are best for single users. It allows you to either get the full creative suite or a single application like Illustrator or Photoshop.
Student and Teacher Plans offer similar terms to Individual Plans. They offer a significant discount whether on a single or full suite subscription.
Team Plans and Enterprise Plans are made for businesses or large organizations, respectively. Team Plans offers centralized billing and nice admin tools. Enterprise, on the other hand, involves dedicated account managers and contractual agreements.
Why You Might Need to Cancel an Adobe Subscription
There are a number of reasons why users might prefer cancelling their Adobe subscription midway.
- Expensive
- Single-use projects
- Affordable Alternatives
- Technical Issues
- Billing Confusion
With continuous deductions on renewal, Adobe has become very expensive in the long run. This is especially evident if you choose a single subscription instead of a creative suite package.
Some users only need the software for single-use projects. On completion of the one-time project, they do not need the application anymore.
Unlike before, Adobe is not a single monopoly in the creative field. Affordable Adobe alternatives like Affinity Photo, Affinity Designer, and Affinity Publisher offer similar features without a subscription.
Some users, especially beginners, face technical issues and need help using the applications. Lack of a long trial period to learn how to use the software can cause cancellations.
Many different types of subscriptions can cause billing confusion and have users get the wrong types only to end up cancelling. Unexpected charges or billing cycles that don’t align with your budget.
Cancellation Fees & Refunds
If you cancel your subscription within 14 days of your initial purchase, you’re eligible for a full refund at no fee. If you cancel after 14 days of the initial purchase, you will incur a fee or your money will be nonrefundable. This depends on whether you use the prepaid or monthly payment plans.
For the annual plan paid monthly, cancelling after 14 days will incur a fee of 50% of your remaining contractual obligation.
For the Annual Plan Prepaid option, if you cancel after 14 days, payments are non-refundable. The service bought continues until the end of the contracted term but will not renew.
The Month-to-Month Plan allows services to continue until the end of the current billing period. Your payments are non-refundable if cancelled after 14 days.